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Shipping Policy

At Raise Sewa Sansthan, our mission is to serve our community with integrity and dedication. While we primarily focus on providing services and support rather than physical goods, we may occasionally offer merchandise or materials for fundraising or awareness purposes. This shipping policy outlines our approach to handling such items:

Shipping Methods and Costs: We strive to keep shipping costs as low as possible to ensure that the maximum amount of your contribution goes directly toward our programs and initiatives. Shipping methods and costs will vary depending on the item(s) ordered and the destination.

Delivery Timeframes: We aim to process and ship orders promptly, typically within 1-3 business days after receiving payment. However, please note that delivery times may vary based on factors such as item availability, shipping destination, and carrier delays.

Shipping Restrictions: Currently, we only offer shipping within [specify applicable regions/countries]. We apologize for any inconvenience this may cause to our supporters outside of these areas.

Order Processing Time: Orders are processed during regular business hours, Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.

Tracking Information: Once your order has been shipped, you will receive a confirmation email containing tracking information, if applicable. This allows you to monitor the progress of your shipment and estimated delivery date.

Returns and Exchanges: As a nonprofit organization, we rely on your generous support to fund our programs and projects. Therefore, we are unable to accept returns or exchanges on merchandise or materials unless they arrive damaged or defective. If you receive a damaged or defective item, please contact us within [specify timeframe] of receiving your order to arrange for a replacement or refund.

Customer Support: If you have any questions or concerns regarding your order or our shipping policy, please don’t hesitate to contact our team at [provide contact information].

Shipping Insurance: Shipping insurance is not included by default. If you would like to add shipping insurance to your order for added peace of mind, please contact us before placing your order to discuss options and associated costs.